Wheelchair Accessible: Yes
Air Conditioning: Yes
Infants can travel free and you do not require to book infant ticket.
Note that the map does not include the cruise connector route, just the red and blue routes.
3 and 4 year-old children would need a standalone ticket to access Lost World Aquarium and Aquaventure and access the venues
Disclaimer: Due to traffic issues, public holidays, weather conditions and unforeseen circumstances, there might be sudden changes in the route or in the schedule. Traffic congestion and road closures - may cause delays and changes to the route. We’ll do all we can to provide a smooth and frequent service! No refund will be offered for any changes or cancellations due to any unforeseen circumstances.
Important Instructions: We recommend our all passengers please try to board the bus at first stop if possible. During high season, specially on weekends, buses can be full, we advise you must wait for the next buses. NO REFUND possible in such conditions.
Al Seef Dhow Cruise:
Daily and hourly from 10:00 to 15:00.
Location: Al Seef - Stop 4 Red Route
For further details please check with our staff.
Lost World Aquarium (included with 2 and 3-day passes):
Open daily from 10:00 to 21:00
Location: Atlantis The Palm - Stop 3 Blue Route
Aquaventure Waterpark:
The ticket must be used within one week from the date you redeem your voucher at The Dubai Mall
Open daily, from 10:00 a.m. until sunset (closing time depends on the time of year)
Height restrictions are in place on the rides
Life jackets are to be worn by all swimmers who are less than 1.2 metres tall (available free of charge)
Children under the age of 13 must be accompanied by an adult
Customer Support Locations:
Our team members available for additional customer support in the following locations:
• Dubai Mall - Zabeel Bus Parking
• The Dubai Aquarium & Underwater Zoo (ground floor and second floor)
• Mall of the Emirates Gate 4 (Tourist bus parking next to Ski Dubai)
• Atlantis The Palm (Next to the monorail station)
• JBR The Beach (Amwaj next to KFC restaurant)
You can redeem your vouchers at any of City Sightseeing Dubai bus stops or the locations above and speak to the team on field to get the most out of their tour and visit to Dubai.
Cruise Passengers:
Cruise passengers will be offered a City Sightseeing transfer to the bus terminal in The Dubai Mall where you will be able to choose the Blue or Red route. City Sightseeing Staff will be present in Cruise Terminals 2 & 3 to advise on all ticket information and redemption points.
Please note: City Sightseeing cruise transfer takes approx. 20 minutes (frequency subject to traffic).