• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.

Please note City Sightseeing Pattaya have advised that from Saturday 1st November,the service counter at Central Pattaya will be temporarily closed until further notice. Central Pattaya will remain one of the regular stops, and customers may continue to hop-on and hop-off at this location. 
Customers can also continue to redeem tickets on board with our driver or at the service counter at Terminal 21 Pattaya.

For groups of 12 or more, you may send us an inquiry at booking@sightseeingo.com. Although we do not guarantee bulk deals for all our tours, there are some tours for which we can offer discounted pricing. Ordinary hop-on-hop-off bus tickets are entitled to group savings. Attractions, pass items and combo tickets aren't.

Due the nature of this type of tour and varying demand, group travellers should be aware that there is no guarantee that the group will be able to travel altogether as the available seats vary from stop to stop and depends on demand each day. The group may need to split up and/or wait for the next bus(s).

As, we cannot guarantee that the group shall be able to travel together as one group, therefore we will reduce the group size down to 4-5 smaller groups per ticket (depending upon group size).