Voucher information : Mobile and Paper voucher both are accepted.
Please provide your Hotel name at the time of making the booking.
In case if you have not booked your hotel, our customer care team will reach you to make a note of the hotel later on.
The safari vehicle is for 6 persons in UAE.
Since our safaris involve off-road driving, pregnant woman, people with heart problems and other sensitive elements will undertake the tour at their own risk.
Please be ready and waiting in your hotel lobby atleast 10-20 minutes prior to your scheduled pick-up time. Schedule pick up time could be 60min prior to the start time.
The vehicle would wait at a maximum for 5 minutes for the guest, so that the other guests at the next pick-up location are not delayed.
We encourage you to give us the local contact, email or mobile as our customer service duty is to reconfirm and give accurate information.
For clients in SHARJAH, JEBEL ALI or AJMAN hotels: we charge a supplement of 15$ pp for pick up.
Smoking is prohibited in all our vehicles.
Before Photographing any local residents, kindly ask their permission. Photographing local ladies is not permitted.
Schedules are likely to change during the Holy Month of Ramadan. Please contact our representative for updates.
Meals are based on food only basis, any beverages (alcoholic/non-alcoholic) will be charged as per consumption and to be paid directly at the spot.
During the Ramadan there will be no entertainment available like Belly Dance, Alcoholic drinks etc.
Disclaimer: Due to traffic issues, public holidays, weather conditions and unforeseen circumstances, there might be sudden changes in the route or in the schedule. Traffic congestion and road closures - may cause delays and changes to the route. We’ll do all we can to provide a smooth and frequent service! No refund will be offered for any changes or cancelations due to any unforeseen circumstances .