Please carry your ID card/Passport on your travel day.
Pick up will be provided from centrally located hotels and residences in Dubai.Guests will be informed about their pick-up time in advance via E-mail.
Smoking is not allowed in the vehicles.
Schedules are likely to change in the Holy month of Ramadan.
The safari tour starts at 03:00pm but pick-up time is 30-60 minutes prior to the start time.
The Sharjah City Tour starts at 09:00am but pick-up time is 30-60 minutes prior to the start time.
To Book the Free City Tour, please reach out to the Grayline Team to confirm the earliest available date, as seats are subject to availability.
Please provide your Hotel name at the time of making the booking. OR connect with us 24 hours before the tour start date at support@sightseeingo.com to provide the details.
Please be aware that after selecting the bundle, the Free City Tour must be used within 7 days of purchase, or the ticket for the free tour will no longer be valid.
Guests are advised to be ready in their Hotel lobby 10 minutes prior to the pick-up time provided.
The pickup time varies between 1 hour to 30 minutes before the start of the tour.
Please note that for pick-up, the vehicle would wait at a maximum of 5 minutes for the guest so that the other guests at the next pick-up location are not delayed.
The safari vehicle is for 6 persons in UAE.
Since our safaris involve off-road driving, pregnant woman, people with heart problems and other sensitive elements will undertake the tour at their own risk.
Children’s below 4 years are under their parent’s responsibility during safaris.
Meals are based on food only basis, any beverages (alcoholic / non alcoholic) will be charged as per consumption and to be paid directly at the spot.
Disclaimer: Due to traffic issues, public holidays, weather conditions and unforeseen circumstances, there might be sudden changes in the route or in the schedule. Traffic congestion and road closures - may cause delays and changes to the route. We’ll do all we can to provide a smooth and frequent service! No refund will be offered for any changes or cancellations due to any unforeseen circumstances.