Wheelchair accessibility: Yes, all piers are step-free and wheelchair accessible except for Cadogan, London Bridge City and Wandsworth Riverside Quarter piers.
Most Buses are wheelchair accessible (Lower deck only).
The nearest wheelchair-accessible piers are: Battersea Power Station Pier (across the river from Cadogan), Bankside Pier (for London Bridge City), and Putney or Plantation Wharf Piers (for Wandsworth Riverside Quarter).
Voucher Information : Mobile and Paper Voucher are accepted !
Please note: Guests need to present e-ticket at the pier when boarding.
Boarding is on first come, first-served basis for the Boat.
Boarding the Bus is at the selected time slot.
Guests are advised to dress warmly, as the open-top deck may be chilly.
Children must be accompanied by an adult at all times.
Ticket is valid for the date selected.
Prohibited items include hazardous materials, inflammable substances, and items over 2 meters in length.
Please have your e-ticket ready at the pier when boarding.
Please arrive with plenty of time for your desired departure time.
Bus tour only operates in the evening, usually lasts around 1 hour 30 minutes.
Tickets are valid until the last boat in either directions.
The tour does not operate on 25th & 26th December.
Customer Service Assistants are available to assist all passengers at London Eye, Westminster, Embankment, Bankside, London Bridge, Tower, Canary Wharf, Greenwich, and North Greenwich piers from 10:00 to 18:00.
Please note that the London Christmas Bus Tour is not a Hop-On, Hop-Off tour.
Disclaimer: Tour operator reserves the right to change the itinerary or cancel the tour due to events being celebrated in the city or force majeure reasons. In the high season, especially on weekends, if boats are full then traveler must wait for the next boat. No Refund possible in such conditions. We recommend our all passengers please try to board the boat at first stop if possible.
Due to traffic issues, public holidays, weather conditions and unforeseen circumstances, there might be sudden changes in the route or in the schedule. Traffic congestion and road closures- may cause delays and changes to the route. We’ll do all we can to provide a smooth and frequent service! No refund will be offered for any changes or cancellations due to any unforeseen circumstances.