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Tourist
If you don’t read the fine print and do research you will find out you can’t just hop on and off that easy. Some waits are up to an hour. The ride itself is great once on. If you ar lucky enough to get the very front seat upstairs you will have a great view. Use head phones for the commentary. We purchased the 48 hour pass and it includes the river cruise. Over the 48 hour period we only managed 3 bus trips and the river trip. Value for money ? Probably compared to a taxi yes
Tourist
The red route took us to great sights. The only issue I have is that it is confusing with the different tour companies all doing hop on hop off. When you sign up they should give you a map where all the stops are.
Tourist
That route is too long and some of these bus companies need to merge to have fewer of them on the road.
Tourist
The bus allowed us to tour London easily and the staff was helpful. We especially appreciated the kindness and helpfulness of Samir as we navigated the bus and the city.
Tourist
Adrian was the best bus driver ever!!! Absolutely fantastic. He was so friendly and helpful. We were on the last bus of the day and when we asked him the best way to get to our end destination he went one further and drove us directly there. Incredible service and totally made our day!!
Tourist
Our driver, Adrian, was exceptionally helpful
Tourist
El recorrido termino una hora y media antes del horario informado y quedamos muy lejos de nuestra parada. Hicimos el recorrido en barco y nos dejo en otro lugar y fue super breve no lo recomiendo, es importante respetar los horarios para que los turistas podemos manejarnos por la ciudad.
Tourist
Unavailable buses in the middle of the day was inconvenient. Also, the bus ride was fast and not in synch with the audio.
Tourist
Was an amazing experience and very informative.
Only issue that I was was while using the app.
On the audio when it was telling about the upcoming stops, it always said “Next Place” instead of the actual destination name. So sometimes hard to keep track of where we were
Tourist
Timings of the buses were not accurate and customer service were not helpful at all and not knowledgeable. Other companies seemed more organized and more punctual