Hop On Hop Off in United Arab Emirates

• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.

City Tour (Red Route):
First Tour: 09:00am, Last Tour: 5:00pm
Frequency: 40 minutes
Duration: 1 Hour 40 Minutes (Approx.)
Departure Location: Stop # 1, The Dubai Mall (Financial Center Road (Tourist Bus Parking Area)

Beach Tour (Blue Route):
First Tour: 09:00am, Last Tour: 5:00pm
Frequency: 40 minutes
Duration: 2 Hours 25 Minutes (Approx.)
Departure Location: Stop # 1, The Dubai Mall (Financial Center Road (Tourist Bus Parking Area)

Wheelchair Accessible: Yes
Onboard Wi-Fi: Yes
Pets Allowed: No
For live bus tracking on the day of travel - please download the "Big Bus Tours" App in advance of arrival.
Multiday tickets can only be used on consecutive days.
Tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather.
Disclaimer: Due to traffic issues, there might be sudden changes in the route or on the schedule. In "normal times" Dubai is a busy city, especially during special events, summer holidays and at weekends. Traffic congestion and road closures -may cause delays, reduced frequency and changes to the route. We’ll do all we can to provide a smooth and frequent service!

• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.

Red Route:
First Bus: 9:00am
Last Bus: 5:00pm
Full Loop: 1 Hour 50 Minutes (approx.)
Frequency: Every 60 minutes
Departure Location: Stop #1 Abu Dhabi Mall 

Green Route (Sheikh Zayed Frand Mosque Shuttle):
First Bus: 12:00pm
Last Bus: 2:00pm
Full Loop: 2 hours 30 minutes (approx.)
Frequency: Every 2.5 Hours
Departure Location: Stop #1 Abu Dhabi Mall 

(Please check the calendar to know about the availability)

Wheelchair Accessible: Yes
On Board Wi-Fi: Yes
Pets Allowed: No
For live bus tracking on the day of travel - please download the "Big Bus Tours" App in advance of arrival.
Multiday tickets can only be used on consecutive days.
Tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather.
The Louvre Museum is open from 10am to 6pm and closed on Mondays.

Disclaimer: Due to traffic issues, public holidays, weather conditions and unforeseen circumstances, there might be sudden changes in the route or on the schedule. Traffic congestion and road closures - may cause delays, reduced frequency and changes to the route. We’ll do all we can to provide a smooth and frequent service!No refund will be offered for any changes or  cancelations due to any unforeseen circumstances.

• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.

Night Tour:

Departure Time: 07:00pm

Departure Location: Big Bus Stop #1 Dubai Mall - Financial Center Road (Tourist Bus Parking Area)

Duration: 2.5 Hours (approx.)

Please arrive by 06:45 PM at the meeting point.

Wheelchair Accessible: Yes
Onboard Wi-Fi: Yes
Pets Allowed: No
Tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather.
Disclaimer: Due to traffic issues, there might be sudden changes in the route or on the schedule. In "normal times" Dubai is a busy city, especially during special events, summer holidays and at weekends. Traffic congestion and road closures -may cause delays, reduced frequency and changes to the route. We’ll do all we can to provide a smooth and frequent service!

• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.

• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.

Wheelchair Accessible: Yes
Air Conditioning: Yes
Infants can travel free and you do not require to book infant ticket.
Note that the map does not include the cruise connector route, just the red and blue routes.
3 and 4 year-old children would need a standalone ticket to access Lost Chambers and Aquaventure and access the venues

Al Seef Dhow Cruise:
Daily and hourly from 10:00 to 15:00.
Location: Al Seef - Stop 4 Red Route
For further details please check with our staff.

Lost Chambers Aquarium (included with 2 and 3-day passes):
Open daily from 10:00 to 21:00
Location: Atlantis The Palm - Stop 3 Blue Route
 

Customer Support Locations:
Our team members available for additional customer support in the following locations:
•    The Dubai Mall main entrance
•    The Dubai Aquarium & Underwater Zoo (ground floor and second floor)
•    Mall of the Emirates Gate 4  (Tourist bus parking next to Ski Dubai)
•    Atlantis The Palm (Next to the monorail station)
•    JBR The Beach (Amwaj next to KFC restaurant)
You can redeem your vouchers at any of City Sightseeing Dubai bus stops or the locations above and speak to the team on field to get the most out of their tour and visit to Dubai. 

Cruise Passengers:
Cruise passengers will be offered a City Sightseeing transfer to the bus terminal in The Dubai Mall where you will be able to choose the Blue or Red route. City Sightseeing Staff will be present in Cruise Terminals 2 & 3 to advise on all ticket information and redemption points.
Please note: City Sightseeing cruise transfer takes approx. 20 minutes (frequency subject to traffic).

• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.

Leisure Tour:
Schedule: 10:00 - 17:00 (Oct - May: 09:00 - 19:00)
Loop: 100 Minutes
Frequency: 30 Minutes
First Stop: Central Souq I

Wheelchair Access, Wi-Fi, Air Conditioning
Infants can travel free and you do not require to book infant ticket.
The two-day ticket and Premium ticket are not available until further notice as the Cultural Tour is suspended and The Butterfly House is closed.

• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.

No Cancellation Charges up to 24 hours before the chosen travel date. 100% cancellation fee applied within 24 hours of travel date.

• You must cancel your booking at least 24 hours before the start time of the activity/experience to get a complete refund.
• If you cancel your booking less than 24 hours before the start time of the activity/experience, you will not be reimbursed.
• Any modifications made less than 24 hours before the start time of the activity/experience will not be allowed.
• The cut-off times are determined by the activity/experience's local start time.
• This activity/experience is weather dependent. If it is cancelled due to inclement weather, you will be given an alternate date or a full refund.