Chicago Hop On Hop Off Bus Tour Reviews | Customer Feedback 2026
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Customer Reviews On Big Bus Tours: Chicago Hop-On, Hop-Off Bus Tour

Customer reviews

4.4/5
Excellent
15 reviews
Excellent
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George Fernandez
14 November 2025

I was going to be in Chicago for only about 5 hours so riding the red Hop On Hop off bus allow me to get a big picture of Chicago. I was very happy with my experience as I was able to go to all different parts of the city and enjoy the advantage of being on the top of the bus taking beautiful pictures and seeing the city from a great vantage point.

George Fernandez
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

A
Amber Harrer
05 April 2025

While we loved the format and options, I was frustrated to discover that several of the stops were rather far from the attractions. I understand that traffic patterns limit options, but if the company had been more up-front about the required walking amounts, I could have made a more informed decision about whether this was the right option for me.

Amber Harrer
Sightseeingo

L
Linda Buckley
14 November 2024

This was a great way to see the city without being stressed out driving, parking, trying to navigate. One of the bus drivers did the commentary which was very good. I did not like the pre-recorded commentary, too much music and just goofy chatter. Commentary could have been much better.

Linda Buckley
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

P
Paula A Wilson Wilson
25 October 2024

We always enjoy taking a Hop On Hop Off ride through a new city and basically the ride through Chicago was no different. However, the audio portion of the ride was disappointing. There was too much unnecessary music and it was very difficult to understand the speaker.

Paula A Wilson Wilson
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

V
Valerie Lozon
18 July 2024

Convenient, great destinations, comfortable seating. Only downfall was the ear buds. I did not have an adapter for my iPhone, so I had no audio. There are ‘speakers’ and volume ‘panels’ at every seat, but there is no place to plug in buds

Valerie Lozon
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

I
Ivania Romero
07 July 2024

Good tour and the stops are great as well.

Ivania Romero
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

C
CzSzczepanska
28 May 2024

Nice and practical but more frequent rides will be a good idea

CzSzczepanska
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

A
Andrew Mozingo
26 May 2024

Even tho the weather was bad the drivers were courteous and were very good drivers!

Andrew Mozingo
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

P
Paul Pierce
24 May 2024

At times, the audio was slightly ahead or behind the location we were passing, but this is probably un-fixable due to traffic conditions being unpredictable. Overall, really good excursion!

Paul Pierce
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

C
Cornu
06 May 2024

You have to make the translation in French. The speaker and music was nice

Cornu
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

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