London Hop On Hop Off Bus Tour Reviews | Customer Feedback 2026
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Customer Reviews On TooTBus: London Hop-On, Hop-Off with Optional River Cruise

Customer reviews

4/5
Below Average
11 reviews
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Average
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Elizabeth Camarena
22 January 2026

Unavailable buses in the middle of the day was inconvenient. Also, the bus ride was fast and not in synch with the audio.

Elizabeth Camarena
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

K
Keegan
10 January 2026

Was an amazing experience and very informative. Only issue that I was was while using the app. On the audio when it was telling about the upcoming stops, it always said “Next Place” instead of the actual destination name. So sometimes hard to keep track of where we were

Keegan
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

L
Lama Farhat
26 December 2025

Timings of the buses were not accurate and customer service were not helpful at all and not knowledgeable. Other companies seemed more organized and more punctual

Lama Farhat
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

M
Mark Dickson
29 September 2025

A great way to get around town, if you’re not in a hurry & just would like to see the sights. A little expansive, so make the most of it

Mark Dickson
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

D
Deborah Dell
23 September 2025

Everything was great. The only downside was that we had to take a taxi back to hotel after our last hop off because buses stopped at 5pm on Sunday

Deborah Dell
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

C
Connie Nelson
13 October 2024

Traffic was so heavy. The bus moved very slowly around London. It was much faster to walk. We enjoyed our river cruise.

Connie Nelson
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

A
Ann Delaney
29 September 2024

Hop on hop off bus service was fine, nothing spectacular.

Ann Delaney
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

M
Miroslava Polcakova
19 July 2024

I recently explored the city with TooTbus Hop-On Hop-Off service and had a great experience. The buses are clean, comfortable, and offer informative audio guides about the city's landmarks. The flexibility to hop on and off at key attractions made sightseeing easy and enjoyable. The staff were friendly and helpful, ensuring a pleasant journey. However, several road closures and heavy traffic during my visit made it challenging to see some sights and extended travel times between stops. Despite this, TooTbus is a fantastic way to explore the city at your own pace. Highly recommended for tourists and locals alike!

Miroslava Polcakova
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

A
Andrea Docters
11 June 2024

The activity was good as it offers the possibility of an overall sight of London through different lines. There were some issues with the audioguide as sometimes it changed through different languages, or it was not synchronized with the views.

Andrea Docters
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

A
Anonymous
16 February 2024

fantastic. happy with the service. bus staff was very helpful. nice way to visit a new city, covering all attractions site.

Anonymous
Sightseeingo

Thank you for your valuable feedback. Happy to hear your thoughts. It is always interesting to see what our travelers think of our service.

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