Wheelchair accessibility: Yes.
Voucher Information : Mobile and Paper Voucher are accepted ! (We suggest you bring the printed one).
If you need a bus with a lift, we need to know 72 hours before your travel date. Buses with Lift is available on request basis.
Please provide your Hotel name at the time of making the booking.
Please be ready and wait in your hotel lobby atleast 10-20 minutes prior to your scheduled pick-up time.
The vehicle would wait at a maximum for 5 minutes for the guest, so that the other guests at the next pick-up location are not delayed.
We encourage you to give us the local contact, email or mobile as our customer service duty is to reconfirm and give accurate information.
If your pick-up address or the area where your hotel is located is not suitable for the tour vehicle's entry, your tour guide will send you the meeting point closest to your address a day before.
All travellers are advised to wear comfortable clothing and shoes as this tour involves walking long distances.
All vehicles are approved by the Department of Transportation (DOT) and can lower to the curb level.
Children below 2 years of age ride for free.
You can bring your service dog if you have the right paperwork. And small oxygen tanks are also okay to bring along.
For safety reasons, you can't bring luggage, big backpacks, suitcases, briefcases, coolers, or alcohol on this tour.
To make sure you have a satisfying and pleasurable experience, please be aware that additional stops may be added to the tour if the inside area of the attraction is not open during your visit.
If someone has a pacemaker, they can not go inside the Hoover Dam because of the magnetic fields present there.
Disclaimer: Due to traffic issues, public holidays, weather conditions and unforeseen circumstances, there might be sudden changes in the route or in the schedule. Traffic congestion and road closures - may cause delays and changes to the route. We’ll do all we can to provide a smooth and frequent service! No refund will be offered for any changes or cancellations due to any unforeseen circumstances.