Voucher Information: Mobile or Paper Vouchers both are accepted!
Hand-Baggage allowed, no big size bag or suitcases are allowed.
Our trolleys are not equipped with wheelchair lifts or ramps.If a guest is ambulatory, they can elect to leave their scooter or wheelchair with the attendant and retrieve it at the end of the tour.
Assistance animals, such as seeing-eye dogs, are the only animals that are allowed on board the trolleys.
Seating is on a first come first serve basis.
Tour runs most dark and stormy nights so dress appropriately. Part of the tour is walking. Wear comfortable shoes. OTT is not responsible for things left behind on the trolleys.
Comfortable shoes are recommended.
Disclaimer: Due to traffic issues, public holidays, weather conditions, and unforeseen circumstances, there might be sudden changes in the route or on the schedule. Traffic congestion and road closures - may cause delays, reduced frequency and changes to the route. We’ll do all we can to provide a smooth and frequent service! No refund will be offered for any changes or cancellations due to any unforeseen circumstances.
Reservation Notes: Reservations are required. Reservation based tickets are non-refundable. You may reschedule up to 24 hours in advance of tour time by calling 904-829-3800.
Booth Location: Tour departs from Old Town Trolley Welcome Center located at 27 San Marco Ave.
Age Requirements: The Tour is rated PG-13. Child ticket is for ages 4-12. Children below 4 years ride for free. An adult must accompany children under 12 years and under.
Parking:Free parking after 6 pm, is located at the Old Town Trolley Welcome Center, 27 San Marco Ave, St. Augustine, FL 32084.